Save Pro Restoration24/7 Emergency
Firefighters and evacuating residents as a wildfire burns the Malibu hills

Malibu FireEvacuation Support

We're sorry for what you're going through right now.

We're here to help.

Free guidance on what to do next, plus 24/7 fire and smoke damage restoration for Malibu homes once authorities say it's safe to return. CSLB #1107652.

Call Now · 24/7 Emergency Help1 (800) 209-6009
Request Emergency Assistance info@saveprorestoration.com

Please follow official evacuation orders and emergency instructions.

Your Safety Comes First

Follow all official evacuation orders. Do not return until local authorities confirm it is safe. For fire status and re-entry, rely on official sources. Save Pro Restoration is a private company, not affiliated with any fire agency, FEMA, or local government.

Request Emergency Assistance

Tell us about your property and we'll call you back. We'll schedule an assessment only when authorities confirm your area is open.

1 (800) 209-6009 info@saveprorestoration.com

Open 24 hours, 7 days a week · CSLB #1107652

For immediate emergencies, call 1 (800) 209-6009

Free information · No obligation

Free Malibu Fire Evacuation Guidance

This is general restoration guidance from Save Pro, not official emergency instruction. Always follow directions from local authorities first.

Step 1

If you receive an evacuation order

  • Leave immediately. Do not wait to collect belongings.
  • Take IDs, medications, phone chargers, pets, and key documents.
  • Follow the routes given by officials, not navigation shortcuts.
  • Tell family or friends where you are going.
Step 2

While you are away

  • Check official sources for re-entry updates (links below).
  • Call your insurer to open a claim and ask about living expenses.
  • Write down what you remember about your home and its contents.
  • Keep every receipt for lodging, food, and supplies.
Step 3

When authorities say it is safe to return

  • Wear an N95 mask, gloves, long sleeves, and sturdy shoes.
  • Watch for hot spots, downed lines, and damaged structures.
  • Do not turn on utilities until they have been checked.
  • Throw away food, water, and medicine exposed to heat or smoke.
Step 4

How to document damage

  • Photograph and video every room before moving anything.
  • Capture smoke stains, soot, ash, and water from firefighting.
  • Record serial numbers and the condition of major items.
  • Save copies in the cloud and share them with your adjuster.
Step 5

Understanding your insurance

  • Request a full copy of your policy, including declarations.
  • Ask about Additional Living Expenses (ALE) coverage.
  • Smoke and soot damage may be covered even without flames.
  • You can contact the CA Department of Insurance with questions.
Step 6

What to avoid before an assessment

  • Do not wipe or scrub soot. It can smear and set into surfaces.
  • Do not run HVAC systems that may spread ash and odor.
  • Do not throw out damaged items before they are documented.
  • Do not sign contracts under pressure. Ask questions first.

When it's safe to return

247 Fire Damage Restoration in Malibu

Licensed and insured (CSLB #1107652). We help document damage for your insurance claim and restore your home after smoke, soot, and water damage.

Fire & Smoke Damage Restoration

Soot removal, odor treatment, and contents cleaning.

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Water Damage from Firefighting

Extraction and drying after hoses and sprinklers.

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Emergency Stabilization & Board-Up

Securing openings and roofs, where available.

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Storm & Water Damage

Help when rains follow a fire and runoff hits homes.

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Mold Inspection & Remediation

Where lingering moisture leads to mold growth.

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Repair & Reconstruction

Rebuilding damaged areas after cleanup.

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Call 1 (800) 209-6009

Official Emergency Resources

For live fire status, evacuation orders, shelters, and aid, use these official and nonprofit sources. Save Pro is not affiliated with them.

Questions From Evacuated Malibu Homeowners

When can I return to my Malibu home after an evacuation?

Only when local authorities lift the order for your zone. Check LA County, the City of Malibu, and Genasys Protect for official re-entry updates. Save Pro will never ask you to enter a restricted area.

Does homeowners insurance cover smoke damage if my house did not burn?

Many policies cover smoke, soot, and ash damage even without direct fire contact, but coverage varies. Review your policy and ask your insurer. The California Department of Insurance can also answer questions.

What is Additional Living Expenses (ALE) coverage?

ALE may pay for temporary housing, meals, and other costs above your normal spending while you cannot live at home. Keep every receipt and confirm your limits with your insurer.

Should I clean soot myself?

It is best not to. Wiping soot can smear it and set stains, and ash can contain hazardous particles. Document everything first and get a professional assessment.

Can water from firefighting cause damage?

Yes. Water used to fight a fire can soak walls, floors, and insulation. If it is not dried quickly it can lead to mold.

Is Save Pro Restoration affiliated with the fire department or FEMA?

No. Save Pro Restoration is a private, licensed restoration company (CSLB #1107652). We are not affiliated with any fire agency, FEMA, or local government.

Talk to SavePro1 (800) 209-6009